Simple pricing, per user.
No AI credits, no per-call fees, no call caps on paid plans. One price per user, every month.
Subject to fair use.
Free
Free forever
- First 20 calls included
- Then 3 calls or recordings per month, ongoing
- Call and meeting capture
- Transcription and AI summaries
No credit card
Basic
For individuals who live on the phone
$19 billed annually · Save $60 per user per year
- Unlimited recordings
- Transcription and AI summaries
- Search across every conversation
- Ask Anything
- Stand-in: 10 sends a month per workspace
Pro
For teams that want the follow-ups done
$39 billed annually · Save $60 per user per year
- Everything in Basic
- All automations included
- Task management included
- Knowledge base
- Sales & support live call assistant
- Summary templates per team
- Stand-in: 40 sends a month per workspace
Add-ons
- $4/user/month for task-management-only users
Enterprise
For organizations with compliance obligations
Tailored to your organization's size and requirements
- Everything in Pro
- SOC 2 Type 2
- HIPAA support
- Data-retention controls
- Detailed audit log
- Stand-in: custom allowance
Add-ons
- $4/user/month for task-management-only users
A stand-in is the optional participant you send to a meeting you cannot attend, or when you want the video. Sends are shared across the workspace, the free trial includes 5, and the Free plan doesn't include stand-ins. Meetings and calls you capture yourself are not capped on paid plans.
Questions
What counts as a call?
Any conversation ActiveLens captures — a phone call, an online meeting, or an in-person recording.
What counts as a stand-in send?
Sending a stand-in to one meeting. Basic includes 10 sends a month and Pro 40, shared across the workspace; Enterprise allowances are custom, and the free trial includes 5. The Free plan doesn't include stand-ins. A stand-in cancelled before it joins doesn't count, and meetings you record yourself — with the desktop app or in the browser — never do.
Does the free plan expire?
No. The Free plan is free forever. You get your first 20 calls to start, and 3 calls or recordings per month after that, ongoing.
Do I need to change my phone system?
No. ActiveLens works on the softphone, desk phone, or mobile you already use. There is no PBX replacement and no integration on the telephony side.
What is the task-management add-on?
Tasks from a call often belong to someone who was not on it. On Pro and Enterprise you can add those colleagues at $4 per user per month. They can be assigned tasks, comment on them, close them, and create their own tasks manually — without ever recording a call or installing the capture app.
What is the Knowledge base and Ask Anything add-on?
Some colleagues never take calls but still need answers from what your team knows. On Pro and Enterprise you can add them at $9 per user per month, with access to the Knowledge base and Ask Anything only — no call capture, and no capture app to install.
Can I switch plans later?
Yes. You can move up or down at any time, and annual billing can be started whenever it makes sense for you.
Talk to us about your requirements.
Tell us about your environment, your compliance obligations, and how your teams use the phone. We will tell you honestly whether we are a fit.