An Ooma company

Phone.com + ActiveLens

Every call your business makes,
captured and turned into work.

Sign in with the Phone.com account you already have. ActiveLens captures your calls — mobile, softphone and desk phone — alongside your Zoom, Teams and in-person meetings, then writes the summary, the tasks and the follow-ups for you.

Start free with Phone.com

Free trial · No credit card · Uses your existing Phone.com login

One login, everything covered

Not just the calls one tool happens to reach.

Most tools cover a single surface and leave the rest dark. ActiveLens captures every way your business talks, and all of it lands in the same place.

Mobile calls

Captured through your Phone.com account. Nothing to install on the handset and nothing to remember to switch on.

Softphone

Calls from the Phone.com app on your desktop, captured automatically as you take them.

Desk phone

Covered by the account like everything else on it — the connection is to Phone.com, not to a device, so nothing attaches to the handset.

Online meetings

Zoom, Teams and Google Meet — captured with no bot joining the call and nothing for the other side to admit.

In-person meetings

Open the app and record the room, from the same device and into the same record as everything else.

Any other dialer

If your team also uses something outside Phone.com, that is captured too. ActiveLens does not need to know which system a call came from.

Already using Phone.com's AI? Keep it.

ActiveLens doesn't replace the AI in your phone system. It adds what that AI can't reach: calls on any other dialer or desk phone, all of it in one record with your meetings, and tasks that anyone in the company can own — including people with a $4 task-only seat.

Effortless

Nothing to build. Nothing to configure.

This is not a project. You sign in, and it works on the next call you take.

Nothing to build on the Phone.com side

No admin console to configure, no numbers to port, no changes to how your account is set up.

No bot joining your calls

Nothing appears in the meeting, announces itself, or has to be admitted by the person you are talking to.

No IT project

No PBX replacement, no dialer swap, and nobody from IT needed to roll it out.

One account, already yours

Ask Anything

Answers on day one, before anyone takes a new call.

The calls captured from your Phone.com account are searchable the moment they land, and so is the history you import. Ask in plain language across all of them — what customers call about, what your team promised, how this month compares with last — and the answer comes back structured, dated and grouped. Ask for an analysis and it builds the chart, then explains it underneath.

One request builds a whole view — totals, distribution by team, top contributors — ready to re-run against fresh data
Every line cites the call it came from, and any answer turns into a filter: show me exactly those calls
It searches your calls, the documents you have uploaded, or both — and tells you which it used
Not an admin tool: everyone gets it, over exactly the calls they are allowed to see
On a call from your computer, ask about the conversation you are in right now

What is waiting when you hang up

A full transcript, searchable across every call and meeting
A summary of what was discussed, decided and promised
Tasks created from the commitments made on the call, assigned to a real owner
A follow-up email drafted from what was actually said
A follow-up text message drafted too, ready to send from your own number
Your CRM updated, automatically or after you review it

Live assistance works on calls made from your computer. Desk phone and mobile calls get the full after-call summary, tasks and CRM update.

Text messages

Follow up by text, from your own number.

Some conversations end in a text, not an email. After a call, the Active Hub drafts that text from what was actually said, next to the drafted email. Read it, change anything, send — it goes out from your own Phone.com number, the one already in the other person's phone, never a shared main line nobody watches.

A call that came in on Phone.com is answered on Phone.com: the follow-up text uses the same system as the conversation it belongs to, so the reply lands where the rest of it lives. The action appears only for people whose own number can send texts.

Three steps, about a minute

Sign in with Phone.com

Use the account you already have. Nothing new to create.

Install the app

Windows or macOS, on the machine you work from. Mobile calls need nothing installed at all.

Take your next call

ActiveLens detects it, captures it, and has the summary ready by the time you hang up.