Enswitch + ActiveLens
Every recorded Enswitch call,
captured and turned into work.
Enswitch, the platform behind many business phone providers, connects to ActiveLens once for the whole account. Link each phone line to its person, and every recorded call arrives with a transcript, a summary, the tasks and the follow-ups already written.
Free trial · No credit card · One connection for the whole account
One connection, everything covered
Your phone lines, next to everything else.
Enswitch calls arrive in the same place as your meetings, your other phone lines and the conversations you have in the room.
Recorded calls
Every recorded call on a linked line comes in within a few minutes. Recording happens on the phone system, so it does not matter which device the call was on.
Your call history
Import recent calls from a date you pick, so the record does not start empty on the day you connect.
Calls on your computer
On calls from your computer, the ActiveLens desktop app works live — and the call is matched to the Enswitch recording, so it is never captured twice.
Online meetings
Zoom, Teams and Google Meet — captured with no bot joining the call and nothing for the other side to admit.
In-person meetings
Open the app and record the room, from the same device and into the same record as everything else.
Any other dialer
If part of your team works outside Enswitch, that is captured too — on the computer with no integration, and on desk phones through the ActiveLens device.
Effortless
One login and a server address.
Connecting Enswitch takes one screen. Nobody else installs anything, and nothing changes about how your team calls.
Connect once, for everyone
Use an Enswitch login that can see all the account's people and recordings — usually the account administrator — and the server address. Your phone company can tell you the address.
One line, one person
Each phone line is linked to its own ActiveLens user. When someone changes desks or roles, move the line to another user in one step.
Your numbers stay where they are
Nothing to port, nothing to migrate, and no change to how calls reach your team.
History from day one
Import recent calls from a date you pick and search them alongside everything captured afterwards.
Ask Anything
Answers on day one, before anyone takes a new call.
Import your recent Enswitch recordings and there is something to ask questions of immediately — you do not wait for new calls to accumulate. Ask in plain language across all of them — what customers call about, what your team promised, how this month compares with last — and the answer comes back structured, dated and grouped. Ask for an analysis and it builds the chart, then explains it underneath.
- One request builds a whole view — totals, distribution by team, top contributors — ready to re-run against fresh data
- Every line cites the call it came from, and any answer turns into a filter: show me exactly those calls
- It searches your calls, the documents you have uploaded, or both — and tells you which it used
- Not an admin tool: everyone gets it, over exactly the calls they are allowed to see
- On a call from your computer, ask about the conversation you are in right now
What is waiting when you hang up
- A full transcript, searchable across every call and meeting
- A summary of what was discussed, decided and promised
- Tasks created from the commitments made on the call, assigned to a real owner
- A follow-up email drafted from what was actually said
- A follow-up text message drafted too, ready to send from your own number
- Your CRM updated, automatically or after you review it
ActiveLens captures the Enswitch calls that Enswitch records: make sure call recording is on for the lines you link.
Text messages
Follow up by text, from your own number.
Some conversations end in a text, not an email. After a call, the Active Hub drafts that text from what was actually said, next to the drafted email. Read it, change anything, send — it goes out from your own Enswitch number, the one already in the other person's phone, never a shared main line nobody watches.
A call that came in on Enswitch is answered on Enswitch: the follow-up text uses the same system as the conversation it belongs to, so the reply lands where the rest of it lives. The action appears only for people whose own number can send texts.
Three steps, about a minute
Connect Enswitch
Once, for the whole account — with an administrator login and the server address.
Link your phone lines
ActiveLens lists the account's lines; you link each one to a person in ActiveLens.
Recorded calls arrive on their own
New recorded calls come in every few minutes, and recent history can be imported alongside.
Works with everything else
The calls come in through Enswitch. What they produce lands in the tools your team already works in.
Start free on your Enswitch account.
No credit card and no change to your phone system. Connect the account and the next recorded call is captured.
Free trial · No credit card · One connection for the whole account